Have a personal practice to pause and reflect on the bigger picture before engaging with conflict situations. Prepare for difficult conversations by writing out key points and practicing with a trusted colleague or AI first.

Before any negotiation, list both parties' top 3 priorities and potential trade-offs. Practice separating positions from interests, and always have a prepared BATNA (Best Alternative to Negotiated Agreement).

Dedicate 30 minutes weekly to exploring underused features in your digital tools or experiment with AI. Champion digital and AI adoption by sharing your progress with colleagues. Start weekly 'AI/digital check-ins' where others can share their progress too.